SERVICE AGREEMENT FOR ACCESS AND USE OF THE VEESY SERVICE

GENERAL PROVISIONS

This Agreement is a public offer by Individual Entrepreneur Pavlo Shevchenko, Tax ID 3262810994, registered under Ukrainian law, hereinafter the “Provider,” to an unlimited number of persons, hereinafter the “Customers,” to enter into an agreement for the provision of access to and use of the Veesy service online and related services.

Per Articles 633 and 641 of the Ukrainian Civil Code, the Agreement’s terms are public and uniform for all Customers, regardless of status (individual, legal entity, or individual entrepreneur). By fully agreeing to the Agreement, the Customer accepts the terms for ordering, payment, and liability for non-compliance.

Acceptance of this offer is any action fulfilling the Agreement’s terms, including payment, registration on the Provider’s website, or other actions indicating intent to use the Service and/or Services.

The Agreement takes effect upon the Customer’s acceptance.

TERMS AND DEFINITIONS

For proper execution, the following terms are defined:
Authorization: Server process analyzing Customer’s authentication data to determine eligibility for the Service.
Authentication Data: Unique login and password used for Service access, provided by the Customer during registration.
Customer: Individual, legal entity, or individual entrepreneur accepting this offer and/or using the Service.
Account Data: Customer’s email address, password, surname, and name.
Service: Activation of additional Service features for a specified period per the Price List and offer terms.
Price List: Current list of Provider’s services with prices and tariffs, published on the Provider’s website.
Service or Plugin: Provider’s website at https://veesy.io/ and any other Provider websites.

SUBJECT OF THE AGREEMENT

The Provider shall provide the Customer with access to and use of the Pre Play service on the Provider’s website and related services, and the Customer shall accept and pay for such Services.

Details of the Services are posted on the Provider’s Service and form an integral part of this Agreement.

Services are provided under the terms of this Agreement, which the Provider may amend or supplement at any time, with or without notice to Customers.

The current version of the Agreement is available at https://veesy.io/.

RIGHTS AND OBLIGATIONS OF THE PROVIDER

The Provider shall:
- Ensure Service operation per this Agreement, 24/7, including weekends and holidays (available at least 90% of the time monthly), except as stipulated herein.
- Track Customer payments for Services.
- Maintain confidentiality of Customer’s account data, accessing it only for technical Service support or in response to third-party claims of illegal or harmful Customer actions. The Provider may disclose such data only to competent authorities as required by Ukrainian law.
- Back up Customer data to prevent loss, which does not breach confidentiality.

The Provider may:
- Suspend Service for scheduled maintenance, repairs, or unscheduled emergency work.
- Interrupt Service due to issues with third-party information channels or actions/inactions affecting Service operation, including emergencies. The Provider is not liable for Customer or third-party losses, including lost profits, due to data disclosure, loss, theft, delays, interruptions, or inability to fully use the Service for these reasons.
- Amend this Agreement or Price List by posting changes on the Service website.
- Update Service content, functionality, and user interface at its discretion.
- Delete all Customer data from the Service without recovery one month after Agreement termination, with no further obligations.
- Reference the Customer as a Service user in any form or medium (e.g., on the Service website, other sites, or marketing materials).

SERVICE FEES AND PAYMENT TERMS

Service fees and prices are set unilaterally by the Provider and listed as tariffs on the Service website, varying by Service scope.

The Provider may amend the Price List at any time.

Services are prepaid, with the Customer choosing from payment options on the Service website.

If Service usage exceeds the paid tariff, additional costs are deducted from the Customer’s account if enabled; otherwise, access may be restricted or terminated until payment. Customers are notified of overages in their account.

With auto-payment enabled, fees are deducted per the selected tariff’s amount and period until disabled by the Customer. Late disabling of auto-payment does not warrant refunds.

The Service provision date is the date additional Service features are activated or extended.

SERVICE PROVISION PROCEDURE

The Provider grants the Customer a non-exclusive, non-transferable right to access the Service for business purposes only, valid for a limited term, not for leasing.

Customer access occurs online via authentication data at the Service address.

Services are provided after funds are credited to the Provider’s bank account.

Upon expiration of the paid period, additional Service features are deactivated.

The reporting period is set in the Price List.

Service acceptance:
- Within five business days of Service provision (activation of additional features per the Price List and Agreement), the Provider issues a unilateral Service Act reflecting the cost.Services are deemed properly provided and accepted as stated in the Act unless the Provider receives written objections from the Customer within five business days.
- After this period, claims regarding Service deficiencies, including quantity, cost, or quality, are not accepted.
- The Customer bears all payment-related costs, including bank fees.

SERVICE USAGE RULES

Customers register independently by providing account data. The email address and password identify the Customer in the Service.

The Provider does not recover Customer email or passwords; password recovery is the Customer’s responsibility.

The Customer is fully liable for actions/inactions leading to disclosure, loss, or theft of account data or for third-party actions using their account data. The Provider is not liable for such actions or consequences.

Prohibited actions include:
- Unauthorized access to Provider’s server resources, other clients’ data, or other online data.
- Mass unsolicited commercial or advertising messages (“spam”) via Provider’s resources. Agreed-upon messages with opt-out options are not spam.
- Spam via non-Provider resources referencing Provider-supported coordinates (e.g., website or email). Service use must comply with Ukrainian law and lawful purposes. The Customer is solely responsible for content created or maintained. The Provider does not pre-monitor content but may block or delete resources without notice for legal violations in severe cases. Prohibited content includes pornographic, vulgar, violent materials, or content violating copyrights or laws, including incitement to violence, overthrowing authority, or discrimination. Prohibited are materials or software for hacking or containing viruses. Search spam, such as “doorways,” is prohibited. The Customer must not damage the Provider’s or third parties’ software, hardware, or systems and must respect copyrights on provided software and documentation.

LIABILITY OF THE PARTIES

Ukrainian law governs issues not covered by this Agreement and dispute resolution.

The Customer is liable for intentional or unintentional actions/inactions, including those using their account data, related to online content placement, access to third-party resources via Provider’s resources, or violations of Ukrainian law, and for any resulting damages to the Provider, third parties, or societal morals. The Provider is not liable for such actions or consequences.

The Customer is liable for wrongful actions causing harm to the Provider, including reputational loss, and shall compensate damages.

The Provider’s liability is limited to the cost of paid but undelivered Services. No financial liability or refunds apply if Services are not provided due to Customer’s breach.

Neither party is liable for damages, including lost profits, due to objective reasons beyond their control (e.g., natural disasters, legal changes, government actions, or military conflicts).

TERMINATION OF THE AGREEMENT

The Agreement may be terminated:
- By the Customer at any time with at least 10 business days’ notice to the Provider.
- By the Provider at any time with at least 10 business days’ notice to the Customer.
- By mutual agreement at any time.
- By either party for breach of terms, with at least 10 business days’ written notice.

FINAL PROVISIONS

The Provider may engage third parties with appropriate licenses to provide Services or ensure Service operation.

If Customer actions lead to third-party claims, lawsuits, or penalties against the Provider for rights violations or legal breaches, the Customer must promptly provide requested information, assist in resolving claims, and compensate the Provider for resulting damages.
Disputes unresolved out of court are settled judicially at the Provider’s location per the Ukrainian State Register.

Provider Details
Individual Entrepreneur Pavlo Shevchenko, Tax ID 3262810994
Peremohy Ave., Kryvyi Rih, Dnipropetrovsk Oblast, Ukraine
Email: info@veesy.io